Careers | Open Roles at Primary Color

Client Services Coordinator

Full-Time · On-Site · Dallas, TX · $45,000–$60,000

We're looking for a Client Services Coordinator with 2–5 years of experience to be a primary point of contact for our clients and a key support partner to our sales team — entering and tracking orders, keeping clients informed as jobs move through production, and making sure nothing falls through the cracks between quote and delivery.

Full job description ↓

Key Responsibilities

Serve as a day-to-day point of contact for assigned clients via phone and email, answering questions and resolving issues promptly.
Enter and manage orders in our MIS/production system, ensuring specs, quantities, and deadlines are captured accurately.
Track jobs through production and proactively update clients and sales reps on status, delays, or changes.
Provide back-office account support for sales reps — pulling order history, coordinating reorders, and following up on open items.
Coordinate proof routing and approvals with clients, keeping jobs moving without missed deadlines.
Troubleshoot order issues (pricing, specs, shipping, timing) and escalate to the appropriate team when needed.
Maintain accurate client and order records in our CRM and MIS systems.
Communicate proactively with the Production Manager and internal teams on timeline risks or client clarifications needed.
Create purchase orders for all die lines and outsource brokered services.
Ensure all costs for jobs are included, tracked, and managed.

Required Qualifications

2–5 years of customer service, account support, or order management experience, in print, packaging, or manufacturing.
Comfortable working in an MIS/ERP order and production tracking system.
Experience using a CRM to manage client and account records.
Proficiency in Microsoft Office and Outlook.
Strong written and verbal communication skills; comfortable being the face of the company to clients.
High attention to detail — able to catch order errors before they become production or shipping errors.
Ability to manage multiple client accounts and orders simultaneously in a fast-paced environment.
Strong organizational skills and follow-through on open items.

Preferred Qualifications

Experience supporting sales teams in a print or packaging business.
Familiarity with print production terminology and workflows.
Experience handling proof approvals and client-facing production timelines.

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Graphic Designer

Full-Time · On-Site · Dallas, TX · $55,000–$70,000

We're looking for a Graphic Designer with 2–5 years of experience to help bring client brands to life across packaging and marketing/POP materials — concepting and designing labels, cartons, displays, and trade show graphics that are on-brand and visually strong, while carrying enough production know-how to build files that are structurally sound and print-ready.

Full job description ↓

Key Responsibilities

Concept and design packaging artwork — labels, folded cartons, and other packaging formats — that reflect client brand standards and stand out on shelf.
Design marketing and POP materials, including in-store displays, banners, and trade show graphics.
Develop layouts, typography, and visual systems that stay true to each client's brand identity across formats.
Build designs on structural dielines with an understanding of print and production constraints, so concepts translate cleanly to press-ready files.
Prepare files with correct bleeds, color modes, and resolution for offset, digital, and large-format output.
Present design concepts internally and to clients, incorporating feedback through revision rounds.
Collaborate with account managers and the Creative/Art Director to interpret creative briefs and stay aligned with project goals and timelines.
Manage multiple design projects and deadlines simultaneously in a fast-paced environment.
Maintain organized file archives and follow established naming and version-control conventions.

Required Qualifications

2–5 years of graphic design experience, ideally including packaging, POP/display, or brand identity work.
Strong portfolio demonstrating packaging and/or marketing material design, not just digital or campaign work.
Proficiency in Adobe Illustrator, InDesign, and Photoshop.
Working understanding of print production fundamentals — bleeds, color separations, dielines, and press-ready file setup.
Strong typography, layout, and visual design skills.
Ability to take creative direction and client feedback and translate it into polished, on-brand design.
Ability to manage multiple concurrent projects and hit deadlines.

Preferred Qualifications

Experience designing structural packaging on dielines.
Familiarity with large-format/wide-format design and output requirements.
Experience presenting concepts directly to clients.
Prior experience in a brand execution, packaging, or agency environment.

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Business Development Manager — Horticulture

Full-Time · On-Site + Travel · Dallas, TX · Base + Commission

We're looking for a Business Development Manager to drive new business growth within the horticulture and green industry — growers, nurseries, garden centers, and horticultural distributors. This role owns the full sales cycle, from prospecting and qualifying new accounts to closing deals for plant tags, pot labels, care cards, and other horticultural packaging and POP materials, and will travel regularly to trade shows and grower operations to build a pipeline.

Full job description ↓

Key Responsibilities

Identify, prospect, and qualify new business opportunities within the horticulture/green industry (growers, nurseries, garden centers, distributors).
Build and manage a pipeline of prospective accounts, tracking activity and progress in the CRM.
Develop and deliver compelling proposals and presentations tailored to horticultural packaging needs (plant tags, pot labels, care cards, POP displays).
Travel regularly to trade shows, grower operations, and garden centers to build relationships and generate leads.
Negotiate pricing, terms, and contracts to close new accounts, partnering with client services on smooth onboarding.
Collaborate with design and production teams to ensure proposed solutions are feasible and priced accurately.
Maintain working knowledge of horticulture industry trends, seasonal buying cycles, and competitor offerings.
Represent Primary Color at horticulture/green industry trade shows and events.
Provide accurate sales forecasts and pipeline updates to sales leadership.
Hand off closed accounts to client services for ongoing account management.

Required Qualifications

3–5+ years of business development or outside sales experience, ideally in horticulture, the green industry, packaging, or printing.
Proven track record of prospecting, closing new accounts, and growing revenue.
Willingness and ability to travel regularly for trade shows, grower visits, and garden center meetings.
Comfortable using a CRM to manage pipeline and forecast accurately.
Strong presentation, negotiation, and relationship-building skills.
Self-motivated with the ability to manage a territory independently.
Valid driver's license and ability to travel by car or air as needed.

Preferred Qualifications

Existing relationships or network within the horticulture, nursery, or green industry.
Experience selling packaging, labels, or POP/display materials.
Familiarity with plant tags, pot labels, care cards, or similar horticultural packaging products.

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Good work starts with good people.

Open Roles

Client Services Coordinator

Key Responsibilities

Required Qualifications

Preferred Qualifications

Graphic Designer

Key Responsibilities

Required Qualifications

Preferred Qualifications

Business Development Manager — Horticulture

Key Responsibilities

Required Qualifications

Preferred Qualifications

We're still glad to hear from you.